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Privacy Policy

Privacy Policy

At FluxTrade Supply Ltd, your privacy is our priority. This Privacy Policy explains how we handle your personal data when you visit our website https://fluxtradesupply.co.uk or use our services. By accessing our site, you consent to the terms described here.

1. Information We Collect

We collect and process the following types of information:

  • Personal Information: This includes your name, email address, phone number, company name, and any other details you provide through forms on our website.
  • Usage Data: We collect data about your interactions with our website, including IP addresses, browser types, pages viewed, and the time and date of each visit.
  • Transaction Information: If you use our services, we may collect details related to transactions, including payment information and related records.
  • Communication Data: We keep records of your interactions with us, such as emails, phone calls, and chat messages.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather information about your preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver, operate, and maintain our website and services effectively.
  • Improving User Experience: To personalize and optimize your browsing experience, ensuring that our services meet your needs.
  • Analyzing Website Performance: To understand user behavior, improve website functionality, and deliver relevant content.
  • Responding to Inquiries: To communicate with you, address inquiries, and provide customer support.
  • Processing Transactions: To handle payments, send order confirmations, and provide related customer service.
  • Sending Marketing Materials: To send promotional emails and newsletters if you have opted in to receive them.

3. Sharing Your Information

We value your privacy and only share your personal information under specific circumstances:

  • With Service Providers: We may share information with trusted partners who assist in website operations, payment processing, and other essential services.
  • Legal Compliance: We may disclose your information if required by law, to protect our legal rights, or to prevent fraudulent activities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Data Encryption: All sensitive information is encrypted during transmission using secure protocols.
  • Access Controls: We restrict access to your personal data to authorized personnel only.
  • Regular Audits: We perform regular audits to ensure compliance with our data protection practices.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restriction: You can ask us to limit the processing of your personal data.
  • Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.

6. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device, helping us understand your preferences and browsing habits. You can manage your cookie settings through your browser options. Disabling cookies may affect your experience on our site.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the policy on this page. Please review this Privacy Policy regularly for updates.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please reach out to us:

  • Address: 88 Meiklerig Crescent, Glasgow, Scotland, G53 5UF
  • Email: [email protected]
  • Phone: 01414741220

By using our website, you consent to the terms outlined in this Privacy Policy.